Went on the countrylink website to book tickets for a trip to one of the grandparents's (<- s'ses's?) and well read below :)
Hi,
When doing a booking (which I have cancelled till your reply) I accidentally filled the form for two adults & a child instead of two half fares and a child at the final price for the adults & child I noticed the child fare was only $1.82 (before gst) however when I started again with the correct half fare entitlement fares the child fare is $76.50 (before gst). I am finding this a little difficult to understand especially as in order to obtain a nsw half fare entitlement card one has to be receiving centrelink benefits which means a very low income yet the fare for the child traveling with two people on those very low income benefits (her parents in this case) is $74.68 more expensive than if they were traveling with someone not eligible for any concession entitlements and therefore more likely to be able to afford the higher child fare. Seems completely backwards don't you agree?
Hopefully you can help me to understand the pricing?
Thanks
ComplaintsDepartment
A blog dedicated to the letters (emails) I write to companies etc who I have beef with.
Saturday, August 27, 2011
Thursday, July 7, 2011
Cutex's Short Wear Top Coat!
This one I had to send by post as they don't have a contact us email address...maybe because they know few people would be bothered to write/type out a letter, get a stamp from the post office and post it- not me! I'm not afraid of getting off my butt to complain about things!
Letter as follows:
Dear Sir/Madam,
I bought a bottle of your Cutex brand's 'Long Wear Top Coat' (barcode number: 5 012874 251438) recently at the Darlinghurst Priceline.
I am incredibly disappointed with this product and if I had kept the receipt ( which I'm generally not inclined to do as I buy products under the assumption they'll do at least half of what they say they will- crazy I know!) I would have returned it after the first use.
When I showered the following morning after applying your top coat at least half of the nail polish on each nail came off and continued to chip through out the day.
I have sinced applied the same coloured nail polish I had on underneath your top coatt by itself and it lasted 4 days before chipping- and it's a cheap pharmacy brand nail polish.
Even if the coloured nail polish in itself is just surprisingly good there is still no excuse for your not-so-budget-priced "long wear" top coat to not be able to survive around 12 hours or a bit of water.
I'd also like to point out, before you think about blaming your nail polish's lack of performance on the water, that due to a very small water heater I have no choice but to have short lukewarm showers.
Sincerely
I just put this in the post box and now we wait for the reply...which I don't seem to get many of :(
Letter as follows:
Dear Sir/Madam,
I bought a bottle of your Cutex brand's 'Long Wear Top Coat' (barcode number: 5 012874 251438) recently at the Darlinghurst Priceline.
I am incredibly disappointed with this product and if I had kept the receipt ( which I'm generally not inclined to do as I buy products under the assumption they'll do at least half of what they say they will- crazy I know!) I would have returned it after the first use.
When I showered the following morning after applying your top coat at least half of the nail polish on each nail came off and continued to chip through out the day.
I have sinced applied the same coloured nail polish I had on underneath your top coatt by itself and it lasted 4 days before chipping- and it's a cheap pharmacy brand nail polish.
Even if the coloured nail polish in itself is just surprisingly good there is still no excuse for your not-so-budget-priced "long wear" top coat to not be able to survive around 12 hours or a bit of water.
I'd also like to point out, before you think about blaming your nail polish's lack of performance on the water, that due to a very small water heater I have no choice but to have short lukewarm showers.
Sincerely
I just put this in the post box and now we wait for the reply...which I don't seem to get many of :(
Monday, July 4, 2011
E-BEEF!!
Ok so i am pretty opinionated, politicised and left wing (not tree hugging feral left wing though! Personally I think they totally undermine any point they were trying to get across because all we're focusing on is their white man dread locks- eww!) Anyway I am also ,obviously due to this blog, not afraid of a bit of beef wether it be verbal, written or my favourite E BEEF!!
A facebook friend who I have since blocked liked a group/page yesterday called "Ban The Burka in Australia". I liked the group soley to start a little argument/try to educate these poor bigoted fools-
My posts/rant, which had to be made as three seperate posts, are as follows:
1. We are a secular nation, everyone has the freedom to practice whatever religion (or not as the case may be) they like. People arent stopping Christians or Jews from wearing crosses, stars of Davids or kippahs, no one is stopping Hare Krishnas from wearing what they wear or singing and dancing down the street. Shit I think its bullshit that a secular country has christmas and easter displays everywhere.
2. It is the woman's choice in the Islamic religion wether she wears the hijab or not
and while some Arab countries have atrocious ways of treating women- WE DO NOT, THAT'S WHY THEY COME TO AUSTRALIA
3. The majority of refugees from Arab nations are coming here because of the retarded war that has ruined their country and has made them fear for their lives everyday THAT WE ARE INVOLVED IN!
4. And most importantly the majority of you who are having a go at migrants and so called "illegals" are fucking anglo. Even if your great great greatgrandaddy was a convict it doesnt mean shit-
THIS LAND WAS SETTLED ILLEGALLY SO THEREFORE YOU AND I ARE ALL FUCKING "ILLEGALS"
Responses re points 1 & 2:
"some schools and hospitals have banned crosses etc, some hotels and buisinesses are removing bibles and not even putting up christmas trees. all because they might offend someone"
"freedom of religion is one thing wearing a burqa is a cultural entity not a religios one"
"i dont care where people come from when in rome do as the romans do"
^all from the same person
my response:
Ok you said SOME places are banning crosses etc. What you are saying as I understand from the nature of this page is that you want the burqa to be banned in its entirety. I understand that there would be some situations where there would be a need to provide some further proof of identity and that may entail partially removing the burqa- HOWEVER if the need arises it should be handled with respect and care. There is no need for them to be banned from wearing it completely or outside any security needs.
Fuck it if we're going to ban what people can wear why dont we also ban supre*, henleys, hurley, Ed Hardy and the like? Or is it...wait for it...peoples democratic right to wear what they want in this country even if others may not approve of their choice of clothing?
Responses re points 3 & 4 again from the same person:
"Ask yourself this who started that "retarded war that has ruined their country and made them fear for their lives every day".
Then ask yourself again why we bother to help those people who are oppressed in that country rebuild and survive. Then ask yourself, why we bother, when you show such disdain for us trying to help.
Then ask yourself why we dont throw you out when we hear you knock us for fighting for those people who will not fight for themselves.
The ask yourself where you get off and where the airport is if you dont like it"
"I grew u with a Wog name, one of my grand fathers was a Wog. I was teased for being a Skippy when i was at a school most of the kids were at were wogs. When i got to the next school i was picked on for being a Wog, when the majority of kids were Aussies. So get off you high horse your Generalisation of a mjority is inaccurate"
My response:
One persons freedom fighter is another persons terrorist.
They didnt ask us to go in there and fuck up their country and kill their people... sorry make that "collateral damage" nor was it their idea to make the food packages and scatter bombs dropped by the US look practically the same (one was a yellow cylindrical container, the other the same yellow but square- same size) so that people who were going for what they thought was relief got killed. They didnt ask the Americans to shoot at their people and laugh about it as if they were playing cod.
We went in the with out EX-prime minister's dick up the American's EX-presidents arse (note they are both now "ex") on some bullshit about wmd's so that America could aquire their oil and flex a bit of muscle.
BTW I love Australia, I am a proud Australian, however I find it very difficult to say that when you bigots make us look like a bunch of ignorant racist pricks. You people are the reason we get ashamed of our country.
also as if the majority of racists in Australia arent Anglo?! Who are the ones you see on Australia day wrapped in flags talking shit to anyone who looks different? Who were the ones who started the disgusting display of nationalism that was broadcast around the world and made us look like fools - the cronulla riots? Huh?
The only people who truly are "real" Australians are the ones who appreciate every part of it.
and re my last post no one actually mentioned anything about what i wrote- the fact that we were settled illegally just more "blah blah blah racist blah ignorant blah"
I have to mention that there was a girl from Canada who also posted some very enlightened responses backing up what I said - love the fact that shes not even from Australia and she still chips in her 2c- however i didnt want to make this much longer than it already is.
A facebook friend who I have since blocked liked a group/page yesterday called "Ban The Burka in Australia". I liked the group soley to start a little argument/try to educate these poor bigoted fools-
My posts/rant, which had to be made as three seperate posts, are as follows:
1. We are a secular nation, everyone has the freedom to practice whatever religion (or not as the case may be) they like. People arent stopping Christians or Jews from wearing crosses, stars of Davids or kippahs, no one is stopping Hare Krishnas from wearing what they wear or singing and dancing down the street. Shit I think its bullshit that a secular country has christmas and easter displays everywhere.
2. It is the woman's choice in the Islamic religion wether she wears the hijab or not
and while some Arab countries have atrocious ways of treating women- WE DO NOT, THAT'S WHY THEY COME TO AUSTRALIA
3. The majority of refugees from Arab nations are coming here because of the retarded war that has ruined their country and has made them fear for their lives everyday THAT WE ARE INVOLVED IN!
4. And most importantly the majority of you who are having a go at migrants and so called "illegals" are fucking anglo. Even if your great great greatgrandaddy was a convict it doesnt mean shit-
THIS LAND WAS SETTLED ILLEGALLY SO THEREFORE YOU AND I ARE ALL FUCKING "ILLEGALS"
Responses re points 1 & 2:
"some schools and hospitals have banned crosses etc, some hotels and buisinesses are removing bibles and not even putting up christmas trees. all because they might offend someone"
"freedom of religion is one thing wearing a burqa is a cultural entity not a religios one"
"i dont care where people come from when in rome do as the romans do"
^all from the same person
my response:
Ok you said SOME places are banning crosses etc. What you are saying as I understand from the nature of this page is that you want the burqa to be banned in its entirety. I understand that there would be some situations where there would be a need to provide some further proof of identity and that may entail partially removing the burqa- HOWEVER if the need arises it should be handled with respect and care. There is no need for them to be banned from wearing it completely or outside any security needs.
Fuck it if we're going to ban what people can wear why dont we also ban supre*, henleys, hurley, Ed Hardy and the like? Or is it...wait for it...peoples democratic right to wear what they want in this country even if others may not approve of their choice of clothing?
Responses re points 3 & 4 again from the same person:
"Ask yourself this who started that "retarded war that has ruined their country and made them fear for their lives every day".
Then ask yourself again why we bother to help those people who are oppressed in that country rebuild and survive. Then ask yourself, why we bother, when you show such disdain for us trying to help.
Then ask yourself why we dont throw you out when we hear you knock us for fighting for those people who will not fight for themselves.
The ask yourself where you get off and where the airport is if you dont like it"
"I grew u with a Wog name, one of my grand fathers was a Wog. I was teased for being a Skippy when i was at a school most of the kids were at were wogs. When i got to the next school i was picked on for being a Wog, when the majority of kids were Aussies. So get off you high horse your Generalisation of a mjority is inaccurate"
My response:
One persons freedom fighter is another persons terrorist.
They didnt ask us to go in there and fuck up their country and kill their people... sorry make that "collateral damage" nor was it their idea to make the food packages and scatter bombs dropped by the US look practically the same (one was a yellow cylindrical container, the other the same yellow but square- same size) so that people who were going for what they thought was relief got killed. They didnt ask the Americans to shoot at their people and laugh about it as if they were playing cod.
We went in the with out EX-prime minister's dick up the American's EX-presidents arse (note they are both now "ex") on some bullshit about wmd's so that America could aquire their oil and flex a bit of muscle.
BTW I love Australia, I am a proud Australian, however I find it very difficult to say that when you bigots make us look like a bunch of ignorant racist pricks. You people are the reason we get ashamed of our country.
also as if the majority of racists in Australia arent Anglo?! Who are the ones you see on Australia day wrapped in flags talking shit to anyone who looks different? Who were the ones who started the disgusting display of nationalism that was broadcast around the world and made us look like fools - the cronulla riots? Huh?
The only people who truly are "real" Australians are the ones who appreciate every part of it.
and re my last post no one actually mentioned anything about what i wrote- the fact that we were settled illegally just more "blah blah blah racist blah ignorant blah"
I have to mention that there was a girl from Canada who also posted some very enlightened responses backing up what I said - love the fact that shes not even from Australia and she still chips in her 2c- however i didnt want to make this much longer than it already is.
Wednesday, June 22, 2011
Go Back To Where You Came From
^(something I generally say to people from the suburbs visiting the city lol)
GBTWYCF is currently being shown on SBS1 @ 8.30pm. The second of three episodes shown over three nights was on air thisevening.
During the first episode the 6 Australians, only one of which isn't anti-refugees/racist, spent a week with refugees granted assylum. 3 of them including self proclaimed racist and Afro hater Raquel stayed with a Congolese family who had waited in a refugee camp till they were resettled in Australia. The other 3 stayed with a group of Iraqi men who where "boat people".
The group then got on an Indonesian fishing boat that looks like a death trap and would usually house 50 or so refugees. After an evening on sea with tempers getting a bit out of control the vessel started to leak severley and at day break caught fire however they where never in danger.
In tonights episode we met a family of 50 'The Chins' who are UN certified refugees waiting for resettlement. However they dont have any rights in Malaysia, if they are stopped on the street or working they will get arrested and very possibly tortured. The group lived with the Chins in their two bedroom apartment for a week.
On the groups last day in Malaysia the group said very teary goodbyes to the Chins only to find out they were going to participate in a raid on a group of refugees later that evening.
I won't go into all the details but SBS encouraged people to 'have your say' on their website. Below is 'my say' which apparently wasn't suitable to be posted on the discussion...oh well.
Re: The surf life savers behavior during the raid.
First he says he hopes it's not the Chins and he won't have anything to do with it if they are, then he snitches on so many people including women during the raid then he turns around and says he would jump on a boat. Its like why would he snitch on people with exactly the same problems and desires as the Chins? What a hypocrite! If I was there I would have subbed for the person in the bush and under the floorboards and helped them get away!
Raquel is a dead set gronk. She chose to go on the show with an idea of what would happen and she's being a whingey, stubborn little itchbay.
Also why is the guy who's great grandparents or whatever are Muslims (the one with the horrible sunnies) being so religionist against muslims?
It's an amazing show but by god the people on it are pissing me off! However they are the ones that need to live this experience so that they'll hopefully learn something.
GBTWYCF is currently being shown on SBS1 @ 8.30pm. The second of three episodes shown over three nights was on air thisevening.
During the first episode the 6 Australians, only one of which isn't anti-refugees/racist, spent a week with refugees granted assylum. 3 of them including self proclaimed racist and Afro hater Raquel stayed with a Congolese family who had waited in a refugee camp till they were resettled in Australia. The other 3 stayed with a group of Iraqi men who where "boat people".
The group then got on an Indonesian fishing boat that looks like a death trap and would usually house 50 or so refugees. After an evening on sea with tempers getting a bit out of control the vessel started to leak severley and at day break caught fire however they where never in danger.
In tonights episode we met a family of 50 'The Chins' who are UN certified refugees waiting for resettlement. However they dont have any rights in Malaysia, if they are stopped on the street or working they will get arrested and very possibly tortured. The group lived with the Chins in their two bedroom apartment for a week.
On the groups last day in Malaysia the group said very teary goodbyes to the Chins only to find out they were going to participate in a raid on a group of refugees later that evening.
I won't go into all the details but SBS encouraged people to 'have your say' on their website. Below is 'my say' which apparently wasn't suitable to be posted on the discussion...oh well.
Re: The surf life savers behavior during the raid.
First he says he hopes it's not the Chins and he won't have anything to do with it if they are, then he snitches on so many people including women during the raid then he turns around and says he would jump on a boat. Its like why would he snitch on people with exactly the same problems and desires as the Chins? What a hypocrite! If I was there I would have subbed for the person in the bush and under the floorboards and helped them get away!
Raquel is a dead set gronk. She chose to go on the show with an idea of what would happen and she's being a whingey, stubborn little itchbay.
Also why is the guy who's great grandparents or whatever are Muslims (the one with the horrible sunnies) being so religionist against muslims?
It's an amazing show but by god the people on it are pissing me off! However they are the ones that need to live this experience so that they'll hopefully learn something.
Wednesday, June 15, 2011
Disney Adventures in Fine Dining
My mother told me about a letter, probably my first of this nature, I wrote to Disney Adventures magazine around 1995.
The previous christmas holidays had been spent in France where we had dined on delicacies such as wild boar and truffles, me for the first time.
A Disney Adventures magazine had an article about the different types of food people eat around the world and for the French or Belge section they had wild boar (my mother thinks, could have been another meat) and truffles. The editor wrote a note saying something along the line of "ewwww yuck I can't imagine eating chocolate with that" . Apparently I was very upset by it and wrote them a letter.
This is not the actuall letter but a mock up of what it might have been.
Dear Disney Adventures,
The truffles in the wild boar and truffle dish wouldn't have been chocolate truffles but real truffles . They are kind of like a mushroom and they use pigs to find them in the wild. I was in France on the holidays and had truffles a few times and wild boar and they are very yummy and taste very good together.
Also here is a picture of me at Euro-Disney
[insert really dorky photo of me sticking my head through a cut out Minnie thing here]
-------
My mother says I was really disappointed that they never printed either my letter or my picture especially as there were pictures of lots of other kids at Disney Worlds. Nor did they put in a correction or write me back. However can you imagine the shame of a little kid correcting you about fine cuisine!
Although they would only have had to ask one or two people before they were corrected in the first place. Surely the publishing house they were with did a food magazine. If only it was ten years later they could have googled it!
The previous christmas holidays had been spent in France where we had dined on delicacies such as wild boar and truffles, me for the first time.
A Disney Adventures magazine had an article about the different types of food people eat around the world and for the French or Belge section they had wild boar (my mother thinks, could have been another meat) and truffles. The editor wrote a note saying something along the line of "ewwww yuck I can't imagine eating chocolate with that" . Apparently I was very upset by it and wrote them a letter.
This is not the actuall letter but a mock up of what it might have been.
Dear Disney Adventures,
The truffles in the wild boar and truffle dish wouldn't have been chocolate truffles but real truffles . They are kind of like a mushroom and they use pigs to find them in the wild. I was in France on the holidays and had truffles a few times and wild boar and they are very yummy and taste very good together.
Also here is a picture of me at Euro-Disney
[insert really dorky photo of me sticking my head through a cut out Minnie thing here]
-------
My mother says I was really disappointed that they never printed either my letter or my picture especially as there were pictures of lots of other kids at Disney Worlds. Nor did they put in a correction or write me back. However can you imagine the shame of a little kid correcting you about fine cuisine!
Although they would only have had to ask one or two people before they were corrected in the first place. Surely the publishing house they were with did a food magazine. If only it was ten years later they could have googled it!
Sunday, June 12, 2011
You call THIS coffee??!!
After a long early morning train ride back to the city from Goulburn we decided to get off at Macarthur for a cigarette break. As the next city bound train had about 45mins to arrive we thought we'd have a look around Macarthur Square and get some caffeine to go with our nicotine.
So we went to San Churro cafe thingy and I ordered a "coffee". If one could call it that as you will understand from my email below;
Hi,
I purchased a "strong flat white" from your store on the 23rd of September around 9.30am and was warned it "may be too strong" as they'd made it with a double shot. Well it was weak as piss! I've had stronger coffees made with instant stuff.
My "strong" coffee tasted like warm watery milk with a slight coffee aftertaste. I'm scared to think of what a normal or weak coffee would be - just warmed milk perhaps? It was atrocious.
If you're going to sell coffee you should teach your staff how to make something that would pass for coffee.
Sincerely
E
Later in the day they replied by offering me a free coffee voucher -um why would I want another shitty coffee?- so I told them they could put the cost of the coffee towards barista lessons for their employees.
So we went to San Churro cafe thingy and I ordered a "coffee". If one could call it that as you will understand from my email below;
Hi,
I purchased a "strong flat white" from your store on the 23rd of September around 9.30am and was warned it "may be too strong" as they'd made it with a double shot. Well it was weak as piss! I've had stronger coffees made with instant stuff.
My "strong" coffee tasted like warm watery milk with a slight coffee aftertaste. I'm scared to think of what a normal or weak coffee would be - just warmed milk perhaps? It was atrocious.
If you're going to sell coffee you should teach your staff how to make something that would pass for coffee.
Sincerely
E
Later in the day they replied by offering me a free coffee voucher -um why would I want another shitty coffee?- so I told them they could put the cost of the coffee towards barista lessons for their employees.
Who even likes Cherry Ripes anyway?!
I received one of the big (500g?idk) boxes of Cadbury Favourites for my bday last week which only had ONE(!) Caramello, which is my personal fave, so of course I had to write a letter.
Letter:
Yesterday I received a box of Favourites and was very disappointed to find only one Carramello yet 3 Turkish Delights and 4 Cherry Ripes.
At any occasion where a box of Favourites has been passed around the Turkish Delights & Cherry Ripes are always left at the bottom. In fact I don't think I've ever met someone who would go out of their way to eat either.
Maybe your market research contradicts what I've seen but can you at least put more than one Carramello in?
Letter:
Yesterday I received a box of Favourites and was very disappointed to find only one Carramello yet 3 Turkish Delights and 4 Cherry Ripes.
At any occasion where a box of Favourites has been passed around the Turkish Delights & Cherry Ripes are always left at the bottom. In fact I don't think I've ever met someone who would go out of their way to eat either.
Maybe your market research contradicts what I've seen but can you at least put more than one Carramello in?
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